Our FAQ
We have gathered all the essential information on this page to help you prepare for your stay. To learn more about our hotel in the Camargue, please call us, send us an email, or fill out the contact form.
Contact usWhere is the Hotel Le Neptune located?
Our 3-star beachfront hotel is located in Saintes-Maries-de-la-Mer. By booking one of our rooms, you'll be staying close to the town center, the port, and the Étang des Launes lagoon. An ideal location for all your stays.
Our locationHow many rooms does the hotel offer?
We offer 11 unique rooms, each with its own decor and ambiance reminiscent of the Camargue. They are divided into 4 distinct themes:
- The Camargue
- The Moons
- The sea
- La Bohème
What are the arrival and departure times?
Check-in is from 4pm. Check-out is before 11am.
Learn moreWhat does breakfast offer?
Every morning between 8:30 and 10:30, you can enjoy a pleasant breakfast for €15 per person. Available as a buffet or served at your table, it includes items such as ham, cheese, hot drinks, fruit juice, cereals, pastries, bread, etc.
Our breakfastAre pets allowed?
Yes, pets are allowed in the room, only on request and at an extra cost (€15 per night).
Contact usIs it possible to eat on site?
We offer charcuterie boards based on bull meat (€15), which you can enjoy in your room, on the terrace in the shade of a Camargue reed parasol, or in one of the armchairs in the lounge.
Learn moreDoes the hotel offer cribs?
Yes, we can add a baby cot to your room, upon reservation and for €15 per night.
Learn moreWhat is there to discover around the hotel?
Our prime location in the heart of the Camargue allows you to discover the whole region: Saintes-Maries-de-la-Mer and its monuments, the Launes pond, the sea, the herds, the Pont de Gau ornithological park and many others.
Our region